Installation and lifecycle support • NC & SC

New installation, existing-system service and ongoing support

For Verkada Intercom Installation, Repair, Dealer, Reseller and Maintenance, 360 Mobile Vision can supply the equipment, engineer the system, perform the installation, configure and test it, repair existing deployments, complete scheduled maintenance and remain available for technical support throughout North and South Carolina.

  • Product Supply
  • System Installation
  • Service & Repair
  • Maintenance & Upgrades
  • Technical Support

New installation: Need a complete project? We can take it from product selection through commissioning and handoff.

Existing system: Need help with installed equipment? We service, troubleshoot, maintain and expand existing systems.

Authorized · Certified · Carolinas

Authorized Verkada dealer, certified installer and integrator

360 Mobile Vision sells, installs, programs and services Verkada for businesses across North and South Carolina — cloud cameras with edge recording, door controllers, intercoms, alarms and environmental sensors. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.

  • DealerWe quote and supply genuine Verkada equipment, licensing and subscriptions.
  • InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
  • IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
  • Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.

360 Mobile Vision (a Subsidiary of 360 Technology Group LLC) provides Verkada intercom installation, repair, reseller and maintenance services with installation, repair, dealer and reseller support, software help, upgrades and long-term maintenance for commercial, multifamily, industrial, education and enterprise environments.

We install, repair, resell and maintain Verkada intercoms, including video and audio intercoms, cloud-managed call routing, built-in access control functions and related Verkada software. We support new intercom deployments, entry-system replacements and existing Verkada intercom environments that need service or expansion.

Verkada intercom services

  • Verkada intercom installation for doors, lobbies, gates and secured entry points
  • Repair of Verkada intercom hardware, associated readers and connected door hardware
  • Dealer and reseller support for Verkada intercom products and expansion planning
  • Maintenance and takeover support for existing Verkada intercom deployments
  • Call-routing, receiver, mobile app and Command configuration support
  • Integration of intercoms into Verkada video security and access-control ecosystems

Verkada intercom overview

Verkada intercom overview featuring cloud-managed video entry and call routing

Cloud-managed entry communication

On the official Verkada Intercom page, Verkada describes its intercom platform as cloud-managed and built to answer calls, grant entry and boost security at scale. Verkada emphasizes sharp video, clear audio, a built-in door reader and cloud-managed call routing that works across one device or thousands. That matters because it turns the intercom from a simple door station into a broader operational tool.

Verkada intercom simplified entry experience with integrated access and visitor communication

Built-in reader and simplified entry

Verkada specifically highlights simplified entry through a powerful built-in reader that supports multiple credential technologies. The official page also notes that the TD63 includes a keypad for PIN-code entry and multi-factor authentication. This is important because it shows how Verkada blends intercom, access control and visitor workflow into one entry device.

Verkada intercom audio and video quality for clear visitor communication

Video quality, audio quality and AI-enhanced context

The official intercom pages describe sharp video, crisp audio, multiple microphones, noise cancellation and AI-powered context such as persons of interest on calls. Verkada also highlights real-time translation, AI-powered voice directory and call routing, which matters on high-traffic or multi-tenant environments that want faster, clearer visitor handling.

Verkada intercom flexible receiver options including apps desk station browser and telephony

Flexible receiver options and cloud call routing

Verkada emphasizes that calls can be answered at a desk or on the go, using iPad or mobile apps, web browsers or existing telephony systems. This is a major operational advantage for customers that do not want visitor calls tied to a single interior station.

Verkada TD33 video intercom for narrow mullion and constrained entry installations

Verkada intercom models we install and support

TD33

The official Verkada Intercoms page describes the TD33 as a slim video intercom designed for installation in tight spaces and on door mullions. It includes 2 dry inputs, 1 dry relay output, 1 RS-485 port and support for LF/HF credentials, mobile app credentials and QR code entry.

Verkada TD53 full-sized video intercom with enhanced audio and scanning performance

TD53

Verkada describes the TD53 as a full-sized intercom with exceptional audio and scan performance. It includes 3 dry inputs, 2 dry relay outputs, 1 RS-485 port and support for keycards, fobs, mobile app credentials and QR code entry.

Verkada TD63 video intercom with integrated keypad for PIN access and multi-factor authentication

TD63

The TD63 adds an integrated keypad for PIN-code access and multi-factor authentication. This makes it particularly useful at entry points where visitor communication, card/mobile access and keypad workflows need to live in one device.

Verkada intercom receiver and desk station hardware for lobby and staff call handling

TS12 and receiver options

Verkada also highlights the TS12 for audio-only applications in noisy or no-camera environments and supports receiver workflows through desk stations, mobile apps, browsers and telephony systems. That flexibility helps customers design intercom operations around their staffing model rather than around a fixed indoor station.

Why customers choose Verkada intercom

Verkada intercom is strongest where customers want cloud-managed call routing, integrated access control, strong video and audio quality and tight integration with the broader Verkada platform. It is especially compelling for modern offices, commercial buildings, schools and multifamily properties that want one operational model across intercom, video and access.

Support for existing Verkada intercom deployments

Existing Verkada intercom deployments often need receiver changes, call-routing updates, hardware replacement, software support and expansion to new entry points. 360 Mobile Vision provides that installation, repair, dealer/reseller and maintenance support so customers can move from product research into real service with us.

Need product sales, installation, repair or maintenance? Contact 360 Mobile Vision at 866-625-1977.

Need deeper technical and product detail? Visit our Verkada Intercom Product Guide: TD33, TD53, TD63, Call Routing and Cloud Entry Management.

Verkada intercom and entry owner and buyer resources

Carolina clients can use these resources to prepare for a Verkada deployment, expansion or service visit while keeping local site conditions central to the final design.

Discuss Verkada installation or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

A door intercom that answers wherever you are

A Verkada intercom system is a video door station that rings a phone rather than a box on the wall. Someone presses the button; you see them, talk to them, and let them in — from the shop floor, the other site, or home on a Sunday.

It solves the ordinary problem: the old intercom only worked if someone was sitting at the desk it was wired to. Deliveries after five, or a Saturday callout, and nobody could answer.

  • Calls reach a group, so whoever is free picks up.
  • Every call is on video — you can see who was at the door at 2am, not just that it opened.
  • Same app as the cameras and doors, so there is one thing to learn.
  • One network cable does power and data, which is why adding the back door later is not a big job.

Where a cloud intercom is worth it

Trade counters that cannot keep someone on the desk. Back entrances taking deliveries. Clinics and small schools where the door should not open until somebody has looked. Yards where the person who decides is not the person nearest the gate.

The honest test is not picture quality — it is whether your staff will have the app open. We set that up with them at handover rather than leaving it in a manual.

Official Verkada software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.