Remotelock planning guide
RemoteLock Smart Locks, OpenEdge and Connected Hardware deserves a requirements-first comparison. This guide organizes the product choices around compatibility, daily administration, infrastructure dependencies and long-term support so a project team can make a defensible selection before equipment is purchased.
Product capabilities worth comparing
These product-specific topics help a project team ask better questions. Their presence on the page does not mean every component belongs at every site.
- Products and selection guidance
- Commercial lever/deadbolt and residential/multifamily formats
- Wi-Fi versus gateway-based Z-Wave/Zigbee connectivity
- PIN, mobile, card and mechanical override choices
- Battery service, turnover and lock-model lifecycle
- Door, lock, free-egress, accessibility and fire-alarm requirements
- Network, power, standby battery and outage behavior
- Current licenses, subscriptions, firmware and integrations
- Administrator training, backup, documentation and maintenance
- Site-specific design
- RemoteLock
- RemoteLock platform overview
- Opening type, handing, frame and door condition
- Fire rating, egress, accessibility and code constraints
- Fail-safe or fail-secure operation and emergency release
- Credential, reader and controller compatibility
Decisions to document before procurement
Procurement should follow a written set of design decisions. Work through these items with operations, IT and property stakeholders so important dependencies are not discovered during installation.
- Document licensing, subscriptions, software versions, spare capacity and a supported migration path.
- Survey every controlled opening, frame, door hardware, free-egress requirement and accessibility condition.
- Confirm controller, reader, credential and lock compatibility, including offline operation and battery backup.
- Define who manages identities, schedules, visitors, mobile credentials and revoked access.
Planning for North and South Carolina facilities
Carolina projects can span urban office towers, distribution facilities, campuses and remote sites. The design should account for the building’s operating hours, local construction coordination, environmental exposure and the owner’s support model rather than assuming every location is identical.
Our operating address is 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. From there, the team evaluates North and South Carolina opportunities individually rather than promising identical availability in every municipality.
A practical delivery sequence
1. Stakeholder workshop
Align operations, security, IT, property management and construction responsibilities. The RemoteLock Smart Locks, OpenEdge and Connected Hardware scope should identify the evidence produced at this stage.
2. Site evidence
Use field measurements and photographs to resolve assumptions about existing conditions. The RemoteLock Smart Locks, OpenEdge and Connected Hardware scope should identify the evidence produced at this stage.
3. Build and configure
Install against approved details, label work, record settings and manage deviations visibly. The RemoteLock Smart Locks, OpenEdge and Connected Hardware scope should identify the evidence produced at this stage.
4. Operational proof
Test real user scenarios and exception paths before the system enters routine service. The RemoteLock Smart Locks, OpenEdge and Connected Hardware scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Record the installed model, hardware revision, software release and entitlement at handoff. Before an update, check intermediate versions, backups, maintenance windows and recovery options using official manufacturer documentation. 360 Mobile Vision links to those sources instead of storing firmware.
Build a site-specific scope
Share the site conditions, existing assets, user requirements and support expectations. We can turn that starting point into focused questions for a RemoteLock Smart Locks, OpenEdge and Connected Hardware consultation.
Authorized · Certified · Carolinas
Authorized RemoteLock dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services RemoteLock for businesses across North and South Carolina — universal cloud access software, OpenEdge smart locks and connected door hardware. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine RemoteLock equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency support around the clock.
Official RemoteLock software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.