Nexkey planning guide
Nexkey Core, Solo and Controller Hardware deserves a requirements-first comparison. This guide organizes the product choices around compatibility, daily administration, infrastructure dependencies and long-term support so a project team can make a defensible selection before equipment is purchased.

Product capabilities worth comparing
These product-specific topics help a project team ask better questions. Their presence on the page does not mean every component belongs at every site.
- Product and selection guidance
- Core cylinder compatibility and cabinet/interior applications
- Solo wireless smart-strike frame preparation
- Controller interface to electrified lock/strike hardware
- Battery/power, mechanical override and mobile connectivity
- Door preparation, life safety and accessibility
- Current availability, subscription and lifecycle support
- Administrator, credential and emergency override policy
- Training, documentation and preventive maintenance
- Nexkey hardware
- Nexkey Solo
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
Decisions to document before procurement
The project team should be able to answer each point below before equipment is released. Unresolved items belong in the assumptions and exclusions, not in field improvisation.
- Review network segmentation, encryption, administrator roles, remote support and audit-log retention.
- Document licensing, subscriptions, software versions, spare capacity and a supported migration path.
- Survey every controlled opening, frame, door hardware, free-egress requirement and accessibility condition.
- Confirm controller, reader, credential and lock compatibility, including offline operation and battery backup.
Planning for North and South Carolina facilities
Facilities across North and South Carolina present different pathway, weather, occupancy and response requirements. Coastal humidity, lightning exposure, outdoor equipment temperatures and multi-site administration may materially affect equipment and installation choices.
Carolina design and deployment coordination begins at 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. The proposal records travel, access, work windows and service responsibilities for each included location.
A practical delivery sequence
1. Inventory
Capture current equipment, versions, licenses, warranties, reusable assets and known deficiencies. The Nexkey Core, Solo and Controller Hardware scope should identify the evidence produced at this stage.
2. Requirements
Map operating workflows, permissions, retention, notifications, integrations and support expectations. The Nexkey Core, Solo and Controller Hardware scope should identify the evidence produced at this stage.
3. Implementation
Coordinate procurement, staging, installation, configuration and change control around the approved scope. The Nexkey Core, Solo and Controller Hardware scope should identify the evidence produced at this stage.
4. Handoff
Complete functional tests, administrator training, as-built documentation and open-item resolution. The Nexkey Core, Solo and Controller Hardware scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Record the installed model, hardware revision, software release and entitlement at handoff. Before an update, check intermediate versions, backups, maintenance windows and recovery options using official manufacturer documentation. 360 Mobile Vision links to those sources instead of storing firmware.
Build a site-specific scope
Send the facility type, location, existing platform, approximate device count, integration goals and schedule. That context is enough to decide whether Nexkey Core, Solo and Controller Hardware warrants a detailed design review.
Nexkey owner, administrator and buyer resources
Carolina clients can use the parent-company technical guides to prepare product selection, software, installation, maintenance and repair requirements before field work.
Discuss Nexkey installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Authorized · Certified · Carolinas
Authorized Nexkey dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services Nexkey for businesses across North and South Carolina — Core, Solo and controller hardware, mobile keys and web portal administration. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine Nexkey equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency support around the clock.
Official Nexkey software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.
