Hartmann Odyssey HTML5 access control dashboard

Installation and lifecycle support • NC & SC

New installation, existing-system service and ongoing support

For Hartmann Controls Installation, Setup & Service, 360 Mobile Vision can supply the equipment, engineer the system, perform the installation, configure and test it, repair existing deployments, complete scheduled maintenance and remain available for technical support throughout North and South Carolina.

  • Product Supply
  • System Installation
  • Service & Repair
  • Maintenance & Upgrades
  • Technical Support

New installation: Need a complete project? We can take it from product selection through commissioning and handoff.

Existing system: Need help with installed equipment? We service, troubleshoot, maintain and expand existing systems.

Authorized · Certified · Carolinas

Authorized Hartmann Controls dealer, certified installer and integrator

360 Mobile Vision sells, installs, programs and services Hartmann Controls for businesses across North and South Carolina — PoE and PRS door controllers, Odyssey and PROTECTOR.Net software and readers. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.

  • DealerWe quote and supply genuine Hartmann Controls equipment, licensing and subscriptions.
  • InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
  • IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
  • Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.

Installed and supported commercial access control

Hartmann Controls Installation, Setup & Service

One Carolina service team for Hartmann panels, readers, credentials, Odyssey or PROTECTOR.Net software, operator training, repairs and maintenance.

Hartmann Odyssey HTML5 access control dashboard
Certified Hartmann Controls installerEquipment supplyField installationSoftware configurationMaintenance & repairAdministrator support

A Hartmann system should be straightforward to operate after installation

360 Mobile Vision focuses on the people who will use and support the access system every day. We map how employees, tenants, contractors and visitors receive access; who changes schedules; which alarms require action; how a lost credential is revoked; and who needs help when a door behaves unexpectedly.

That operating picture guides the panel, reader and software setup. Door names follow the property’s language, permissions reflect real responsibilities, notifications go to accountable recipients and the closeout package gives administrators a practical starting point for future changes.

Hartmann PROTECTOR.Net access control software interface
Hartmann software is organized around the client’s doors, users, alarms and administrative responsibilities.

Explore the Hartmann system by task

What our installation and software setup includes

Door and hardware survey

Readers and controllers are matched to the actual frame, lock, closer, traffic pattern, egress requirements, REX, door contact, available cable and power.

Application configuration

We install or prepare Odyssey/PROTECTOR.Net, add controllers and doors, build cardholders, access levels, schedules, roles, alarms, maps and supported integrations.

Administrator handoff

Training covers credential issuance, access changes, door commands, alarm review, reporting, backups and the information to collect before requesting support.

Ongoing service

Our team can troubleshoot doors and readers, replace supported components, maintain software records, expand sites and plan controlled updates.

Service built around the property’s operating day

Prepare

Confirm site contacts, access windows, current problems, backups and systems that cannot be interrupted.

Install

Coordinate pathways and trades, mount and label equipment, configure doors and protect occupied spaces.

Demonstrate

Test normal entry, denied access, held/forced alarms, network interruption, power behavior and recovery.

Support

Provide administrator guidance, system records, service escalation and options for preventive review or expansion.

Choosing between distributed PoE and PRS panels

Hartmann PoE controllers can reduce long access-control cable runs by placing control near the opening and using the network/PoE design published for the selected model. PRS controllers support traditional centralized wiring and can expand for doors, inputs/outputs or elevator floors.

We compare the property’s pathways, switch and UPS capacity, lock loads, enclosure locations, service access and existing wiring. The decision is based on maintainability and field evidence, not on a universal preference for one controller family.

360 Mobile Vision is a certified Hartmann Controls installer. We keep certificate numbers and individual credential documents private.

Hartmann PoE one-door access controller
Hartmann PoE door controllers are commissioned with the network, lock, reader and door inputs as one opening.

Official Hartmann help and software

We direct clients to manufacturer-controlled information and do not mirror firmware installers on this website.

Product catalogInstructional videosSoftware downloads

Talk with a Hartmann installation and service team

Tell us whether the need is a new system, an unreliable door, software administration, expansion or maintenance. We will organize the next step around the property and its operating schedule.

Request a project review