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360 Mobile Vision (a Subsidiary of 360 Technology Group LLC) created this deeper Aiphone product guide for customers who want more than a brand overview. This page is built to keep users on our site when they need more technical product context before moving into installation, repair, dealer/reseller support, maintenance or expansion planning with 360 Mobile Vision.
Aiphone product guide
Aiphone covers enterprise IP video intercoms, multi-tenant entry systems, smaller-format video intercoms, cloud services, access control and emergency communication products. The brand matters to customers who want strong door communication, reliable station hardware and a real range from smaller office or residential entry to larger multi-entrance and commercial systems.
IX | IXG Series
The IX | IXG Series is Aiphone’s flagship IP video intercom family for commercial, multifamily and campus-style deployments. Aiphone promotes the line for its IP architecture, flexible station mix, weather-resistant and vandal-resistant devices and enterprise-ready communication model. IX | IXG is often the right fit when a customer wants a current, scalable Aiphone platform that can handle multiple entrances and broader integration expectations.
Why IX | IXG matters in the field
IX | IXG matters because it supports modern project expectations around flexible door stations, network-based deployment and broader property coverage. We install and support IX | IXG where customers want a future-ready Aiphone system rather than a smaller single-entry or legacy-only solution.
GT Series
The GT Series remains highly relevant for multi-tenant and apartment environments. It is a common fit where properties need reliable tenant communication, lobby entry management and support for a larger resident base. We repair older GT systems, replace stations and help owners decide whether to extend the life of the existing GT environment or migrate toward a newer Aiphone platform.
JO, JP and JV Series
The JO, JP and JV families give Aiphone strong coverage for smaller offices, homes, mixed-use sites and practical video intercom deployments that do not require the footprint of IX | IXG or a large tenant-entry system. These products matter where ease of use, clear video verification and dependable daily performance are more important than oversized system complexity.
AC Nio
AC Nio is Aiphone’s access control platform and is important to customers who want access management tied more directly into a modern software experience. We deploy AC Nio for customers who want Aiphone to cover both communication and access control roles, and we support the user, permission and administration side after installation.
AiphoneCloud
AiphoneCloud centralizes cloud services for Aiphone systems and improves how remote activation, support and management are handled. Cloud tooling matters because it changes how quickly problems can be addressed and how easily multi-site customers can stay organized. We use AiphoneCloud where it improves deployment and support efficiency for active customers.
Emergency Solutions
Aiphone emergency towers and wall boxes serve projects where immediate communication is part of the safety plan, such as campuses, parking areas, pathways and remote exterior zones. These products matter because they blend life-safety style communication expectations with durable field hardware and fast recognition.
Where Aiphone fits best
Aiphone fits best where communication quality, station durability and product-family breadth matter. It is a strong choice for multifamily, secured office entry, campus communication and safety-oriented deployments where both front-end visitor experience and long-term serviceability matter.
Need Aiphone sales, installation, repair or maintenance?
360 Mobile Vision provides field installation, repair, takeover support, product sales, system expansion, software help and ongoing maintenance for Aiphone. Contact us at 866-625-1977.
How to use this product directory
The catalog organizes Aiphone Intercom, Entry and Access Control Installation, Repair, Dealer, Reseller and Maintenance product families, but the project still needs a written basis of design. Start with the operating result, then narrow the list using capacity, compatibility, environment, administration, integrations, availability and lifecycle support. A model should remain provisional until those conditions are verified for the property.
Turn product choices into an installable scope
- Record the exact model, revision, accessories, licenses and supported software required for each function.
- Confirm power, network, pathways, mounting, environmental and code-related conditions at the installation point.
- Identify products or infrastructure proposed for reuse and the test that will determine whether each item is serviceable.
- Map integrations and assign configuration, account, subscription and support ownership to the responsible party.
- Define normal, exception, outage and emergency acceptance tests before equipment is released.
- Provide final model schedules, settings, versions, labels, test evidence and official support routes at handoff.
Current models, substitutions and lifecycle
Product names and bundles can change after a directory is published. Procurement should use current manufacturer documentation and an approved submittal. Any substitution must be checked for capacity, protocols, licenses, accessories, environmental rating, appearance, mounting, warranty and the effect on integrations. Software and firmware should be obtained only from official manufacturer resources.
Aiphone owner, administrator and buyer resources
Carolina clients can use the parent-company Aiphone knowledge center to prepare an intercom installation, mobile rollout, repair visit, upgrade or support request.
Discuss Aiphone installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Authorized · Certified · Carolinas
Authorized Aiphone dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services Aiphone for businesses across North and South Carolina — IX and IXG IP video intercom, GT multi-tenant entry, JO, JP and JV door stations and AC Nio. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine Aiphone equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency support around the clock.
Official Aiphone software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.