Installation and lifecycle support • NC & SC

New installation, existing-system service and ongoing support

For Alarm Lock Trilogy Standalone Keypad and Prox Locks, 360 Mobile Vision can supply the equipment, engineer the system, perform the installation, configure and test it, repair existing deployments, complete scheduled maintenance and remain available for technical support throughout North and South Carolina.

  • Product Supply
  • System Installation
  • Service & Repair
  • Maintenance & Upgrades
  • Technical Support

New installation: Need a complete project? We can take it from product selection through commissioning and handoff.

Existing system: Need help with installed equipment? We service, troubleshoot, maintain and expand existing systems.

Authorized · Certified · Carolinas

Authorized Alarm Lock dealer, certified installer and integrator

360 Mobile Vision sells, installs, programs and services Alarm Lock for businesses across North and South Carolina — Trilogy standalone keypad and proximity locks, Networx, MVP and gateway lockdown. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.

  • DealerWe quote and supply genuine Alarm Lock equipment, licensing and subscriptions.
  • InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
  • IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
  • Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.

Alarm And Trilogy Locks planning guide

Alarm Lock Trilogy Standalone Keypad and Prox Locks

Alarm Lock Trilogy Standalone Keypad and Prox Locks deserves a requirements-first comparison. This guide organizes the product choices around compatibility, daily administration, infrastructure dependencies and long-term support so a project team can make a defensible selection before equipment is purchased.

Alarm Lock Trilogy Standalone Keypad and Prox Locks planning reference
Product imagery is provided for planning context; final models and accessories are confirmed for the project.

Product capabilities worth comparing

Use the following capability map to separate relevant options from features that do not support the operating plan. Final quantities and models follow field validation.

  • Products and selection guidance
  • DL keypad-only and PDL proximity/keypad model families
  • Cylindrical, mortise, narrow-stile and exit-trim applications
  • Double-sided, privacy and specialty functions
  • DL-Windows database, audit and local programming workflow
  • Door, lock, free-egress, accessibility and fire-alarm requirements
  • Network, power, standby battery and outage behavior
  • Current licenses, subscriptions, firmware and integrations
  • Administrator training, backup, documentation and maintenance
  • Site-specific design
  • Alarm Lock Trilogy
  • Trilogy cylindrical locks
  • Protected areas and zone strategy
  • Detector technology and environmental conditions
  • Keypads, user partitions and authority levels
  • Communications path and monitoring compatibility

Decisions to document before procurement

The project team should be able to answer each point below before equipment is released. Unresolved items belong in the assumptions and exclusions, not in field improvisation.

  • Test standby power, communication failure, tamper conditions and each response path before acceptance.
  • Identify protected areas, operating hours, environmental conditions and the events that require notification.
  • Lay out detection zones, keypads, hold-up devices, sounders and supervisory points around actual workflows.
  • Confirm communicator paths, monitoring requirements, contact lists and cellular or IP signal quality.

Planning for North and South Carolina facilities

A Charlotte-area headquarters, a Triangle campus and a Lowcountry property may use the same platform differently. The project record should distinguish site-level constraints while keeping credentials, retention, cybersecurity and support standards consistent across the portfolio.

Our operating address is 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. From there, the team evaluates North and South Carolina opportunities individually rather than promising identical availability in every municipality.

A practical delivery sequence

1. Scope intake

Gather locations, quantities, schedules, standards and the constraints already known by the owner. The Alarm Lock Trilogy Standalone Keypad and Prox Locks scope should identify the evidence produced at this stage.

2. Engineering check

Confirm capacity, compatibility, environmental conditions and failure-mode requirements. The Alarm Lock Trilogy Standalone Keypad and Prox Locks scope should identify the evidence produced at this stage.

3. Commissioning plan

Define tests and expected outcomes before field work so acceptance is objective. The Alarm Lock Trilogy Standalone Keypad and Prox Locks scope should identify the evidence produced at this stage.

4. Lifecycle record

Leave the owner with versions, licenses, diagrams, configurations and maintenance responsibilities. The Alarm Lock Trilogy Standalone Keypad and Prox Locks scope should identify the evidence produced at this stage.

Lifecycle, updates and official resources

Availability and compatibility can change after a page is published. The project team must validate the current release, supported hardware and required licenses directly with the manufacturer. Any update should have a tested backup and rollback approach.

Build a site-specific scope

Send the facility type, location, existing platform, approximate device count, integration goals and schedule. That context is enough to decide whether Alarm Lock Trilogy Standalone Keypad and Prox Locks warrants a detailed design review.

Request a project consultation

Official Alarm Lock Trilogy software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.