Installation and lifecycle support • NC & SC

New installation, existing-system service and ongoing support

For Schlage ENGAGE, NDE, LE, XE360 and Control Locks, 360 Mobile Vision can supply the equipment, engineer the system, perform the installation, configure and test it, repair existing deployments, complete scheduled maintenance and remain available for technical support throughout North and South Carolina.

  • Product Supply
  • System Installation
  • Service & Repair
  • Maintenance & Upgrades
  • Technical Support

New installation: Need a complete project? We can take it from product selection through commissioning and handoff.

Existing system: Need help with installed equipment? We service, troubleshoot, maintain and expand existing systems.

Authorized · Certified · Carolinas

Authorized Schlage dealer, certified installer and integrator

360 Mobile Vision sells, installs, programs and services Schlage for businesses across North and South Carolina — AD Series, NDE, LE and XE360 wireless locks and ENGAGE administration. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.

  • DealerWe quote and supply genuine Schlage equipment, licensing and subscriptions.
  • InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
  • IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
  • Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.

Schlage planning guide

Schlage ENGAGE, NDE, LE, XE360 and Control Locks

The value of Schlage ENGAGE, NDE, LE, XE360 and Control Locks depends on how well it matches the facility, users and support plan. The sections below separate product-family facts from site-specific design decisions for commercial projects in North and South Carolina.

Schlage ENGAGE, NDE, LE, XE360 and Control Locks planning reference
Product imagery is provided for planning context; final models and accessories are confirmed for the project.

Product capabilities worth comparing

This family spans the subjects listed below. A design review should connect each selected function to a documented user, security or facility requirement.

  • Products and selection guidance
  • NDE mobile-enabled cylindrical wireless locks
  • LE mobile-enabled mortise wireless locks
  • Schlage Control multifamily locks and XE360 family
  • ENGAGE-managed versus PACS-managed architecture
  • Door, lock, free-egress, accessibility and fire-alarm requirements
  • Network, power, standby battery and outage behavior
  • Current licenses, subscriptions, firmware and integrations
  • Administrator training, backup, documentation and maintenance
  • Site-specific design
  • Schlage NDE locks
  • Schlage ENGAGE commissioning
  • Opening type, handing, frame and door condition
  • Fire rating, egress, accessibility and code constraints
  • Fail-safe or fail-secure operation and emergency release
  • Credential, reader and controller compatibility

Decisions to document before procurement

The project team should be able to answer each point below before equipment is released. Unresolved items belong in the assumptions and exclusions, not in field improvisation.

  • Define who manages identities, schedules, visitors, mobile credentials and revoked access.
  • Map fire-alarm, elevator, video, intrusion, directory and property-management integrations before ordering equipment.
  • Review network segmentation, encryption, administrator roles, remote support and audit-log retention.
  • Document licensing, subscriptions, software versions, spare capacity and a supported migration path.

Planning for North and South Carolina facilities

For projects in the Carolinas, early coordination with property management, IT, the general contractor and other trades reduces redesign. Work windows, ceiling access, inspections, network readiness and owner-furnished responsibilities should be recorded before mobilization.

360 Mobile Vision coordinates Carolina projects from 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. Site coverage, scheduling, travel and trade responsibilities are confirmed against the actual scope.

A practical delivery sequence

1. Inventory

Capture current equipment, versions, licenses, warranties, reusable assets and known deficiencies. The Schlage ENGAGE, NDE, LE, XE360 and Control Locks scope should identify the evidence produced at this stage.

2. Requirements

Map operating workflows, permissions, retention, notifications, integrations and support expectations. The Schlage ENGAGE, NDE, LE, XE360 and Control Locks scope should identify the evidence produced at this stage.

3. Implementation

Coordinate procurement, staging, installation, configuration and change control around the approved scope. The Schlage ENGAGE, NDE, LE, XE360 and Control Locks scope should identify the evidence produced at this stage.

4. Handoff

Complete functional tests, administrator training, as-built documentation and open-item resolution. The Schlage ENGAGE, NDE, LE, XE360 and Control Locks scope should identify the evidence produced at this stage.

Lifecycle, updates and official resources

Verify current model status and supported software before procurement. Obtain firmware, release notes and manuals only from the manufacturer’s official resources; 360 Mobile Vision does not redistribute firmware. Backups, prerequisites, licensing, integrations, downtime and rollback all belong in the update plan.

Build a site-specific scope

A useful first conversation includes the current system, number of sites, operational problem, desired timeline and any owner standards. We can then evaluate the role of Schlage ENGAGE, NDE, LE, XE360 and Control Locks in the project.

Request a project consultation

Official Schlage software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.