Authorized · Certified · Carolinas
Authorized ProdataKey dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services ProdataKey for businesses across North and South Carolina — Cloud Nodes, Red controllers, Touch io readers and pdk.io cloud administration. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine ProdataKey equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.
PDK planning guide
The value of PDK Touch io Reader and Mobile Credentials depends on how well it matches the facility, users and support plan. The sections below separate product-family facts from site-specific design decisions for commercial projects in North and South Carolina.
Product capabilities worth comparing
This family spans the subjects listed below. A design review should connect each selected function to a documented user, security or facility requirement.
- Product and selection guidance
- BLE mobile credential and ProdataKey App workflow
- 125 kHz legacy card/fob coexistence and migration
- Cloud Node, pdk.io controller and subscription requirement
- Adjustable read range, IP65 mounting and Wiegand wiring
- Door preparation, life safety and accessibility
- Current availability, subscription and lifecycle support
- Administrator, credential and emergency override policy
- Training, documentation and preventive maintenance
- PDK Touch io overview
- Touch io datasheet
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
Decisions to document before procurement
A model number is only defensible when the project record also covers infrastructure, administration, integrations and failure behavior. Resolve these questions during design.
- Document licensing, subscriptions, software versions, spare capacity and a supported migration path.
- Survey every controlled opening, frame, door hardware, free-egress requirement and accessibility condition.
- Confirm controller, reader, credential and lock compatibility, including offline operation and battery backup.
- Define who manages identities, schedules, visitors, mobile credentials and revoked access.
Planning for North and South Carolina facilities
Facilities across North and South Carolina present different pathway, weather, occupancy and response requirements. Coastal humidity, lightning exposure, outdoor equipment temperatures and multi-site administration may materially affect equipment and installation choices.
Carolina design and deployment coordination begins at 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. The proposal records travel, access, work windows and service responsibilities for each included location.
A practical delivery sequence
1. Discovery
Define objectives, users, existing assets, ownership and measurable acceptance criteria. The PDK Touch io Reader and Mobile Credentials scope should identify the evidence produced at this stage.
2. Field review
Validate infrastructure, pathways, power, network, integrations, environment and work restrictions. The PDK Touch io Reader and Mobile Credentials scope should identify the evidence produced at this stage.
3. Documented design
Select components only after assumptions, responsibilities, licensing and test criteria are written. The PDK Touch io Reader and Mobile Credentials scope should identify the evidence produced at this stage.
4. Acceptance
Exercise normal operation, failures and recovery; then deliver training and system records. The PDK Touch io Reader and Mobile Credentials scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Lifecycle review should happen while the system is being designed, not after an end-of-support notice. Confirm manufacturer support, subscriptions, upgrade sequencing and compatible integrations. Software and firmware links below lead to official resources; files are not hosted here.
Build a site-specific scope
A useful first conversation includes the current system, number of sites, operational problem, desired timeline and any owner standards. We can then evaluate the role of PDK Touch io Reader and Mobile Credentials in the project.
ProdataKey owner, administrator and buyer resources
Carolina clients can use the parent-company technical guides to prepare new installation, expansion, software, maintenance and repair requirements before field work.
Discuss ProdataKey installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official ProdataKey touch io software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.