Authorized · Certified · Carolinas
Authorized ProdataKey dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services ProdataKey for businesses across North and South Carolina — Cloud Nodes, Red controllers, Touch io readers and pdk.io cloud administration. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine ProdataKey equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.
PDK planning guide
PDK Touch io Integration, Inside/Out and Reader Migration deserves a requirements-first comparison. This guide organizes the product choices around compatibility, daily administration, infrastructure dependencies and long-term support so a project team can make a defensible selection before equipment is purchased.
Product capabilities worth comparing
This family spans the subjects listed below. A design review should connect each selected function to a documented user, security or facility requirement.
- Product and selection guidance
- Legacy reader replacement and wiring validation
- Inside/Out detection and range configuration
- Credential issuance, revocation and offline phone use
- Wiegand security limitations and future OSDP strategy
- Door preparation, life safety and accessibility
- Current availability, subscription and lifecycle support
- Administrator, credential and emergency override policy
- Training, documentation and preventive maintenance
- PDK Touch io documentation
- PDK reader documentation
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
Decisions to document before procurement
Procurement should follow a written set of design decisions. Work through these items with operations, IT and property stakeholders so important dependencies are not discovered during installation.
- Review network segmentation, encryption, administrator roles, remote support and audit-log retention.
- Document licensing, subscriptions, software versions, spare capacity and a supported migration path.
- Survey every controlled opening, frame, door hardware, free-egress requirement and accessibility condition.
- Confirm controller, reader, credential and lock compatibility, including offline operation and battery backup.
Planning for North and South Carolina facilities
A Charlotte-area headquarters, a Triangle campus and a Lowcountry property may use the same platform differently. The project record should distinguish site-level constraints while keeping credentials, retention, cybersecurity and support standards consistent across the portfolio.
Our operating address is 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. From there, the team evaluates North and South Carolina opportunities individually rather than promising identical availability in every municipality.
A practical delivery sequence
1. Inventory
Capture current equipment, versions, licenses, warranties, reusable assets and known deficiencies. The PDK Touch io Integration, Inside/Out and Reader Migration scope should identify the evidence produced at this stage.
2. Requirements
Map operating workflows, permissions, retention, notifications, integrations and support expectations. The PDK Touch io Integration, Inside/Out and Reader Migration scope should identify the evidence produced at this stage.
3. Implementation
Coordinate procurement, staging, installation, configuration and change control around the approved scope. The PDK Touch io Integration, Inside/Out and Reader Migration scope should identify the evidence produced at this stage.
4. Handoff
Complete functional tests, administrator training, as-built documentation and open-item resolution. The PDK Touch io Integration, Inside/Out and Reader Migration scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Availability and compatibility can change after a page is published. The project team must validate the current release, supported hardware and required licenses directly with the manufacturer. Any update should have a tested backup and rollback approach.
Build a site-specific scope
A useful first conversation includes the current system, number of sites, operational problem, desired timeline and any owner standards. We can then evaluate the role of PDK Touch io Integration, Inside/Out and Reader Migration in the project.
ProdataKey owner, administrator and buyer resources
Carolina clients can use the parent-company technical guides to prepare new installation, expansion, software, maintenance and repair requirements before field work.
Discuss ProdataKey installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official ProdataKey touch io software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.