Authorized · Certified · Carolinas
Authorized 2N dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services 2N for businesses across North and South Carolina — IP intercoms, Access Unit readers, indoor stations and My2N cloud management. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine 2N equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.
2N planning guide
Selecting 2N IP Intercoms involves more than checking a feature list. Administration, existing hardware, power, networking, integrations, licensing and failure behavior all influence whether the platform is appropriate for a Carolina facility.

Product capabilities worth comparing
The strongest proposal will explain which of these capabilities is needed, which is optional and which is incompatible with the current environment.
- What this product family does
- Products and decisions
- Questions to answer before quoting
- Entrance type, visitors and call destinations
- SIP, VMS, access-control and directory integrations
- PoE/network, cybersecurity and remote management
- Weather, vandal, ADA and mounting constraints
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
- 2N intercom portfolio
- 2N product catalog
- Resident, tenant and directory workflow
- Audio/video quality at the proposed mounting point
- Mobile, desk-station and accessibility needs
Decisions to document before procurement
Before a purchase order is issued, the scope needs to show how the architecture will work at this facility and who will own it after handoff. The following checks reveal gaps that feature comparisons often miss.
- Test audio intelligibility, camera views, release timing, notifications and administrator workflows at handoff.
- Plan user enrollment, directory maintenance, training, replacement stock and lifecycle support.
- Map resident, employee, delivery and after-hours visitor flows from the call point through door release.
- Confirm directory size, call routing, mobile-app behavior, accessibility and fallback operation during outages.
Planning for North and South Carolina facilities
Facilities across North and South Carolina present different pathway, weather, occupancy and response requirements. Coastal humidity, lightning exposure, outdoor equipment temperatures and multi-site administration may materially affect equipment and installation choices.
Our operating address is 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. From there, the team evaluates North and South Carolina opportunities individually rather than promising identical availability in every municipality.
A practical delivery sequence
1. Problem definition
State the event or workflow the system must improve and how success will be measured. The 2N IP Intercoms scope should identify the evidence produced at this stage.
2. Option review
Compare reuse, migration and replacement using compatibility, lifecycle and implementation risk. The 2N IP Intercoms scope should identify the evidence produced at this stage.
3. Coordinated deployment
Sequence infrastructure, hardware, software and integrations with the owner and other trades. The 2N IP Intercoms scope should identify the evidence produced at this stage.
4. Closeout
Resolve punch items and provide credentials, backups, training, test results and support contacts. The 2N IP Intercoms scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Verify current model status and supported software before procurement. Obtain firmware, release notes and manuals only from the manufacturer’s official resources; 360 Mobile Vision does not redistribute firmware. Backups, prerequisites, licensing, integrations, downtime and rollback all belong in the update plan.
Build a site-specific scope
Describe what must improve, who will administer the system and which integrations matter. That information helps determine whether 2N IP Intercoms is the right direction before a parts list is prepared.
2N owner, administrator and buyer resources
Carolina clients can use the parent-company technical guides to prepare product selection, software, installation, maintenance and repair requirements before field work.
Discuss 2N installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official 2N software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.
