Authorized · Certified · Carolinas
Authorized 2N dealer, certified installer and integrator
360 Mobile Vision sells, installs, programs and services 2N for businesses across North and South Carolina — IP intercoms, Access Unit readers, indoor stations and My2N cloud management. Being the authorized dealer as well as the installer is what gets you genuine equipment, a valid warranty and a manufacturer support path when something needs escalating.
- DealerWe quote and supply genuine 2N equipment, licensing and subscriptions.
- InstallerOur own technicians run the cable, mount the hardware, set the software up and test it — not a subcontractor you have never met.
- IntegratorWe make it work with the cameras, doors, network and identity systems already in the building, rather than leaving you with two systems that do not talk.
- Still here afterwardsService, repair, expansion and takeover of systems somebody else installed. Emergency cover round the clock.
2N planning guide
Selecting 2N Indoor Stations and My2N App involves more than checking a feature list. Administration, existing hardware, power, networking, integrations, licensing and failure behavior all influence whether the platform is appropriate for a Carolina facility.
Product capabilities worth comparing
Use the following capability map to separate relevant options from features that do not support the operating plan. Final quantities and models follow field validation.
- What this product family does
- Products and decisions
- Questions to answer before quoting
- Number of units and simultaneous call expectations
- Physical station vs mobile-only policy
- Existing riser/cabling and retrofit constraints
- Internet outage, resident support and move-in/out process
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
- 2N indoor stations
- Resident, tenant and directory workflow
- Audio/video quality at the proposed mounting point
- Mobile, desk-station and accessibility needs
- Door release, elevator and access-control interfaces
Decisions to document before procurement
The project team should be able to answer each point below before equipment is released. Unresolved items belong in the assumptions and exclusions, not in field improvisation.
- Plan user enrollment, directory maintenance, training, replacement stock and lifecycle support.
- Map resident, employee, delivery and after-hours visitor flows from the call point through door release.
- Confirm directory size, call routing, mobile-app behavior, accessibility and fallback operation during outages.
- Coordinate door hardware, access control, elevator control, cameras and property-management integrations.
Planning for North and South Carolina facilities
Regional service does not mean duplicating one specification at every building. Each site should be surveyed for existing infrastructure, environmental exposure, code and egress conditions, operating workflow and realistic maintenance access.
Our operating address is 6201 Fairview Rd, Charlotte, North Carolina 28210 - USA. From there, the team evaluates North and South Carolina opportunities individually rather than promising identical availability in every municipality.
A practical delivery sequence
1. Discovery
Define objectives, users, existing assets, ownership and measurable acceptance criteria. The 2N Indoor Stations and My2N App scope should identify the evidence produced at this stage.
2. Field review
Validate infrastructure, pathways, power, network, integrations, environment and work restrictions. The 2N Indoor Stations and My2N App scope should identify the evidence produced at this stage.
3. Documented design
Select components only after assumptions, responsibilities, licensing and test criteria are written. The 2N Indoor Stations and My2N App scope should identify the evidence produced at this stage.
4. Acceptance
Exercise normal operation, failures and recovery; then deliver training and system records. The 2N Indoor Stations and My2N App scope should identify the evidence produced at this stage.
Lifecycle, updates and official resources
Record the installed model, hardware revision, software release and entitlement at handoff. Before an update, check intermediate versions, backups, maintenance windows and recovery options using official manufacturer documentation. 360 Mobile Vision links to those sources instead of storing firmware.
Build a site-specific scope
Describe what must improve, who will administer the system and which integrations matter. That information helps determine whether 2N Indoor Stations and My2N App is the right direction before a parts list is prepared.
2N owner, administrator and buyer resources
Carolina clients can use the parent-company technical guides to prepare product selection, software, installation, maintenance and repair requirements before field work.
Discuss 2N installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official 2N software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. 360 Mobile Vision links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.